Urban Ladder — chest of drawer

Address:	Bangalore, Karnataka
Website:	Urbanladder.com

I had bought chest of drawer in june 2018. (Order number-r[protected]. Last week of september 2018, the legs broke by a mere push (Hardly 2 inches). I called numerous times to the call center and they responded finally. The after sales team came home to check the product and tried to repair the product. I was contesting that the legs broke because there is manufacturing defect.
Urban ladder were not agreeing, i sent them pics and an another team. Had come to check the product, then they decided that it is manufacturing defect. All these visits happened after chasing them through calls and emails!
They said that they will collect the product n refund the money. It's been 2 weeks now and nothing happened!
Again i called numerous time in the past weeks and till now they haven't picked the product.
It's going to be 2 months and urban ladder is not able to resolve the issue.
Really annoyed with them and pathetic service!