Urban Ladder — Damaged products received

Address:

Pragathi Nagar Kukatpally Hyderabad

I have ordered 2 chairs on June 10th 2022 and they were delivered on June 30th. During installation of chairs 1 chair is found damaged and another chair is found with defects. Hence i have contacted Urban ladder and registered the complaint along with sharing the images of damage and defects. But Urban ladder is not able to resolve the issue even after 5 days of complaint and my request for replacement of chairs has not been taken care of.