Urban Ladder — delivery issue - not committed to timelines

Address:

Bangalore, Karnataka

I had ordered sofa set on 9th september 2018 at mall of india vide order id no. R[protected]. I was promised to get the delivery by 21st september or so. Till date there has been no revert at their end. Whenever i call them up the standard answer is that they will come back to me but there is no revert at all. They are not confirming when the delivery will be made. When i asked where i can escalate the matter, they are not providing any details. Its highly disgusting and disappointing. Very bad experience with urban ladder. Will not buy in future and advise others also that not to buy as it is a fraud company.