Urban Ladder — Delivery Items are and no response from Urban Ladder

I ordered a TV Stand(Rowlet Engineered Wood Free Standing TV Unit In Beige Finish) which got delivered and at the time of installation, Installation guys realized that items are missing in the package and asked me to raise a request for missing part delivery. I did same and waited so long for the resolution. Each and every time they asked me to allow some more time and I fed-up with that. Now they are not properly responding to my chat and mails. I wish some one should be there to help on this kind of cheating. Please help.

Order Number: T[protected]