Urban Ladder — Most embarrassing Shopping experience ( Urban Ladder)

Address:

Gautam Buddh Nagar, Uttar Pradesh

This was my really worst and the most embarrassing experience of buying any product online through Urbanladder. I ordered a Panama Coffee table from Urban ladder on 10 June 2015 and while ordering the expected delivery time was 25 June 2015. (ORDER NO # R[protected] Placed on: 10th Jun 2015 TOTAL ₹8, 099) Can you imagine the product has not been delivered yet even after regular communication with customer care always got fake commitments from last one month. They actually update the status on the website ( the last updated status was " Product dispatched on 15th July 2015 ) every week customer care commits to deliver the product by end of that week, now whenever we ask for the reason of delay customer care pushing us that "do you want to cancel the order", after two months of placing the order. Please help.