Urban Ladder — no delivery of my product nor any information regarding delayed delivery

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201305

Ref order number r[protected]. My order was placed on 29th oct 2018, i was awarded ultimate delivery date 17th nov 2018. I was not home on 17th (Last day o[censored]ltimate delivery date) thus i requested to postpone it to 19th nov 2018. On many emails i was responded that delivery will be done on 19th. Since 19th i am emailing daily but i am not getting my order delivered nor ul is interested in informing me regarding when my product will be delivered. Daily i wait for my order and wait at home or make some arrangements if i am out for work.