Urban Ladder — Non Receipt of the part order

Address:H no 1419 housing board Colony Sanquelim Goa

First and foremost you’ll do not keep up to the time neither your order commitments nor your emails . Each time I have to take update and follow up .

Secondly I had already conveyed to your executive Violet who called me and the person calling from Goa Amit / Ganesh that initiate full refund of amount paid ie 19677.79/- to urban ladder . Make sure both this people call me again .

It is highly disgusting that you’ll could not serve your customer for past 3 months ( 10/10/21 was the order made ).and while refunding also you’ll are not on your words .

I reiterate again I want my full refund Rs 19677.79/- to my source Ac and you can take away the product( stool ) which was delivered to me .

You’ll are keeping my money for 3 months, and still troubling customer to give their own money when it’s all your in capability .

Regards
Nasrin Aga
+2 photos
Was this information helpful?
No (0)
Yes (0)
Urban Ladder customer support has been notified about the posted complaint.
Jan 18, 2022
Updated by NASRIN AGA
part payment refunded
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Ladder
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    147
    Pending
    0
    Resolved
    13
    Urban Ladder Phone
    +91 80 6740 0200
    Urban Ladder Address
    112 Karthik Nagar Marathahalli, Bangalore South, India - 560037
    View all Urban Ladder contact information