Urban Company — carpenter absconding after unfinished job and damaged product

Address:	2nd & 4th floor, Royal Arcade, 5th block, Koramangala 80 Feet Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560034, Bangalore, Karnataka, 560043
Website:	urbanclap.com

I had hired a carpenter through UrbanClap who had mounted a fixed a wall mounted mirror on my wall. The mirror cracked on the same day around the bolts because he fastened it too tight. He admitted the mistake and promised to fix it. However, he is now absconding.
The company is also not providing any help. Their communication is one way and there is no way to contact their customer care. I have written to them on Facebook as well but they are not responding.
I have attached the invoice and the damaged job done.
My phone number is [protected].