Urban Company — passport service support

Address:

Mahek Tourism,290, shukravar peth, Ashas society, Pune., 411002

Hello,
I had taken passport support service from mahek tourism via urbanclap and paid 4600/- rupees to mahak tourism agent but i did not get any support or service which i have been promised and supposed to get, even after lots and lots follow up they did not served me.
So i have asked them to give my money back but but no one is bothering to respond.
Note i did talk to urbanclap support team and also had words with mahek tourism but i am still fighting to get my money back.