I ordered 6 items in urbanic and it's been more than 15 days now, the order status says it's under process. The mode was prepaid. Are they going to deliver the product or not? Why are they taking so much time to deliver??!!!😡
Urbanic — My order address was wrong while the price was paid
I tried to change the address but they said they can't and my delivery is stucked to the office near me but I don't have the address so I asked for it but they didn't called neither the courior service called for the delivery so tht I can change the address
Urbanic — Wrong delivery made and no support in return
Urbanic have such bad customer service.
1. Team had sent a wrong item
2. Its been more than 3 weeks from the day of receiving the order that i have been following up with there team but there is absolute no progress.
All you hear is that “please be patient”.
I ordered from Urbanic a Shirred Pullover Blouse around 2 weeks ago. My order id is[protected]. have received a pair of shorts instead of the item I ordered and when I submitted the return request on the basis of receiving the wrong item, they cancelled my return saying they sent the right item! Please look into this ASAP
I have ordered a dress from urvanic which I returned and the refund has not been initiated, it's been more than15 days, and it's written that the refund has processed, I reallly request urbanic to transfer my 990 rs, please look into this matter, not recommended site at all
I have purchased 3 leggings from urbanic app on cash on delivery but I don’t like there products so I requested them for return and refund my money but more than a month has been passed and they are not taking there products back and also not refunding my money
Urbanic hasn’t refunded my money since more than a month. They have stopped responding to my mails and deleting my comments on ig and when I dm them, they reply with something really lame and that too after days.
I returned my order with order id[protected] AWB[protected] and was picked by the agent on 10th July. Application time was[protected]. I haven't received my refund of rupees 997 till now and the return status shown is refund failed. Hope you look into this and refund my money asap.
I ordered on 3rd July.. got the message that it has been shipped from warehouse on 11th july. It was supposed to reach me between 13-16 july. No updates till now. Today is 18.
Such a bad service.
I paid for my order a long time ago through google pay . I ordered a pair of jeans and was waiting for my product but after taking so many days its now showing not deliverable i dont know why. This is not good, they should either pay me back or deliver the product .