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Urbanic Complaints & Reviews

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Updated: Mar 22, 2024
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Urbanic reviews & complaints page 53

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M
Mahima N Singhvi
Jan 9, 2020
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Website: Urbanic. Com

Company promised me the refund with in 7 -10 days but it has been more than that.
The only source of communication is emails.
They taking so much time and this is very imconvenient.
All they give is next date.
I returned the product last month and i haven't received refund yet.
Not do they give appropriate reasons.
First the product was so uncomfortable and now delay in refund.
Very inconvenient site.
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I have returned the product to URBANIC with the order ID[protected] which has been successfully picked up on December 02, 2020 but haven't received my refund yet. Too much delay. First of all I hv received a thin quality item and they r not giving my refund, 😠worst app, they will lost their cx with this behavior
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Shreya Pandey 05102000's reply, Sep 21, 2021
Hi, I got a wrong size of product. I have heard a lot about Urbanic not refunding the amount. Did they refund you for the same. I am in a very serious situation due to this my mother is not ready to understand that they won't refund and we will lose product too. Please reply did they gave you refund
Did you get your refund after all?I'm in a similar situation at the moment.
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Company promised me the refund with in 7 -10 days but it has been more than that.
The only source of communication is emails.
They taking so much time and this is very imconvenient. It was my first order in urbanic and worst experience ðŸ˜
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177 other people found this review helpful
177 found this helpful
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    neelam agrawal
    from Mumbai, Maharashtra
    Dec 19, 2019
    Resolved
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    Resolved

    Address: Radhe nikunj infront of pankaj garden near government school purani basti, Raipur, Chhattisgarh, 492001
    Website: urbanic.com

    There is no contact number i have shopped for rs 6077 and have to return it due to size issue. I returned but haven't got any information about return. No contact no. So i am help less. I need my refund. Its of 4687. I have ordered it on 26th december with order no.[protected] and received on 8 th december 2019 with ticket no.[protected] and with informing me about refund they closed the ticket. On december 9th 2019 i have returned they parcel. But haven't received any info about refund. I am helpless. Please help to get my refund. It's totally fraud case.. Please help
    Oct 24, 2020
    Complaint marked as Resolved 
    Issue resolved thanq
    Oct 24, 2020
    Updated by neelam agrawal     Issue resolved thanq so much
    View replies
    This dress is too large I want same dress in white color with 3xl size
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    They have given me the big size so plss exchange immediately
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    not able to upload image on urbanic for return
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    Ridhika Shankey's reply, Jun 15, 2021
    Same here
    Haven't got the refund yet. Order IDs[protected]. And second order id[protected]

    I had ordered something worth almost 4500 and payment was deducted from my account but ordered got cancelled and i tried again same 4500 got deducted and same thing happened.. 45 hours went still haven't got my refund yet. I want this issue to be resolved asap.
    Reply
    I ordered the dress from urbanic but received a different product so I returned the product and it got reached the seller on August 16 but still I didn't receive my refund and I asked customer care chat session but there is no reply from there too pls help me in getting my refund
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    18 other people found this review helpful
    18 found this helpful
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