Utaxi — Please avoid utaxi. Please for the gog sake

Address:560103
Website:www.utaxi.in

I booked a taxi from utaxi website for airport drop @ 8:00 am from kadubeesanahalli (bellandur) on 7th july. and, the taxi driver called me @7:07 am on 8th jul to pick me up. i asked him to come kadubeesanahalli fly over because he was waiting near to bellandur gate which is 1 km from my place and kadubeesanahalli is my actual pick up location as per booking. and, the driver said that he will come. and, i waited him. finally, the customer care (someone) o[censored]taxi called me @8:00 am said that your booking has been cancelled and they will send another taxi @9:00 am. i said why? i am going to airport not to a bus stop to catch and will take your taxi as per you want not the customer want. that person argue with me that the taxi driver has already picked up an another passenger. what? by this time, i was totally mad and shouting because that guy was behaving so rudely and telling its all my fault. he disconnected the phone. what the hell is this? was it a bad night mare or what else? my nightmare did not end their also. i immediately booked ola cab, and now this driver tells me to come to embassy tech park. what the hell is this? enough is enough. and, finally, i have to cancel my flight for the very first time in my life.

I am very sorry to say that now a days, the bangalore is not a place to trust specially these taxi/cab drivers. these people are making the life very vulnerable, miserable of bangalorean further.
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I booked a taxi for my wife and daughter arriving early in the morning to Bangalore airport and paid in advance. The details were confirmed on the phone. But at the airport there was no one and the call center sent another one wasting time and multiple phone calls.

I will not book with them again.

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