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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 5, 2025
Complaints 1511
Resolved
270
Unresolved
1241
So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝
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UTI Infrastructure Technology & Services Limited [UTIITSL]

UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 2

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A
Abhishekrex
from Khagaria, Bihar
Jul 17, 2023
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Address: Shree Krishna Nagar bharatkhand, khagaria, bihar,8553203

Name - dilkhush Devi
Pan application no.- N[protected]
Is withhelding processing
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    S
    Swapnil9605
    Jul 1, 2023
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    Address: No.1/28, Ground Floor, Sunlight Building, Asaf Ali Road, Old Delhi, New Delhi, Delhi 110002
    Website: www.pan.utiitsl.com/PAN

    I started filling my PAN card application on the website pan.utiitsl.com with reference no. VA[protected]. After I completed filling all the details and submitted the application I went forward to make the payment, after I made the payment, I received no confirmation of application submission, no acknowledgement number and no payment confirmation on the website, I received no message on my phone neither an e-mail, moreover the website got redirected to the login page where it asks for the application/reference. and phone no. with a captcha to login. When I did login it took me to the initial application filling page.
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      M
      [email protected]
      Jun 30, 2023
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      Other nsdl pay amount
      +1 photos
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        M
        Mohamed Fahad Ansari
        from Mumbai, Maharashtra
        Jun 23, 2023
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        Refund

        Respected Sir/Madam,

        Greetings of the day!

        Application no: MC00****85
        Applicant name: Hasan Rizvi
        Email Id: [protected]@gmail.com

        I applied for a correction/change of pan card for my father in-law through Mypan app after finishing all the process and making successful payment when I was doing E-KYC I got the pop up that your digital PAN application is rejected as your Address in...
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        M
        Mohamed Fahad Ansari
        from Mumbai, Maharashtra
        Jun 23, 2023
        Resolved
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        Respected Sir/Madam,

        Greetings of the day!

        Application no: MC00****85
        Applicant name: Hasan Rizvi

        I applied for a correction/change of pan card for my father in-law through Mypan app after finishing all the process and making successful payment when I was doing E-KYC I got the pop up that your digital PAN application is rejected as your Address in AADHAAR is exceeding 125 characters. Please apply PAN application through physical submission mode. When I tried doing the same it's asking for the payment again.

        I would request for the refund of my payment as soon as possible as the service that I request was not delivered.

        Best Regards,
        Fahad
        +1 photos
        Jul 7, 2023
        Complaint marked as Resolved 
        Done Thank you
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          P
          Pnp75
          Jun 1, 2023
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          Pan card correction application payment problem

          I want to correct my name in existing pan card so, applied in utiitsl website.After that i made pay using billdesk i.e.utiitsl.[protected]@hdfcbank.Ibdid not received acknowledgement number but my amount is deducted.when i checked the status of my pan correction, it shows your payment against is not yet made or visit utiitsl office.I also have proof this above transaction.
          Kindly please consider this complaint....
          +1 photos
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          R
          Rahul Virat
          May 27, 2023
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          My online pan application no:N[protected] and reference no VA[protected]
          I have paid Rs. 106.9/- by using sbi net banking from a/c no [protected] and my mob no [protected]
          so, plz i request to refund my money to my a/c no thanku
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            R
            Rahul Virat
            May 27, 2023
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            My online pan application no:N[protected] and reference no VA[protected]
            I have paid 107/- by using sbi net banking
            so, plz i request to refund my money to my a/c no:[protected]
            ifsc code SBIN0002615
            my mobile no.[protected]
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              S
              sujal9608
              May 11, 2023
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              I had applied for pan correction but it had been rejected and the website is showing that the amount had been refunded on 11/05/2023.My application no. Is Q[protected]
              +1 photos
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                N
                Nitin984
                Apr 30, 2023
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                Car HSRP plate for Dl No

                I have call from [protected] named George Mathew RTO agent and he asked me for RC and aadhar card and demanded 1500/- for HSRP plate of my veh on 31 Mar 23. I send the money with my doc, he has told me that it will take 10 days to dispatch your HSRP plate but almost 1 month gone and he did nothing and now he block my call, no response always saying that I will call you.
                He is a fraud....
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                P
                prashanth01
                Apr 18, 2023
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                I have requested for PAN correction. It has been a month, but still corrections has not been made. this is really careless. Please do the needful.
                +2 photos
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                  T
                  Thakur Tushar Singh
                  Apr 12, 2023
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                  Address: E-7/278 Surya Apartment Sangam Vihar New Delhi-110062

                  Address:
                  E-7/278 Surya Apartment, Sangam Vihar New Delhi-110062

                  With this I inform you that I have applied for a new PAN card in the name of Tushar Singh bearing No: QDHPS6418G.
                  Which were sent to my account but returned undelivered. i didn't get pan card

                  So, I request you to re-credit my PAN card to my account given below.

                  Name : Tushar Singh
                  Rule number :[protected]
                  PAN Number:QDHPS6418G
                  Mobile Number : [protected]
                  Address : E-7/278 Surya Apartment Sangam Vihar New Delhi-110062
                  Email: thakurtushar [protected]@gmail.com
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                    B
                    Bhagyashrip
                    from KALYAN, Maharashtra
                    Apr 2, 2023
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                    Respected Sir,
                    I had applied for correction of pan card and submitted application
                    Name :bhagyashree
                    Now my pan card status is your application is withheld for processing.
                    Objection marked - (UID number already exists for another PAN)
                    Please look into the matter and make my pan card.
                    +1 photos
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                      P
                      Pathan n
                      Mar 27, 2023
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                      I have applied for name correction in pan by utitsl 2 times first time applied for change in only applicant name but they are saying that you have add father's name also and rejected.
                      I have applied again and that time money is deducted but application number is not generated and I have called customer care service but miss shreya has not given the details and her behaviour is also worst and disconnect my call.
                      My pan number is. DSRPP8410B
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                        S
                        Salam2321
                        Mar 15, 2023
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                        Address: Village post Dhanapur chandauli U.P 232105

                        Sir.
                        I have submitted my pan allocation. My coupon no.isA[protected].My name is .Nahid Akhatar.but my pan status is objection mark.i am already submitted my adhar card.please resolved my problem.kindly provid my pan card urgently.
                        +1 photos
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                          S
                          systemcyber
                          from mumbai, Maharashtra
                          Mar 14, 2023
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                          I have submitted my pan card application before 15 days. My coupon no. is Q[protected]
                          . My name is Ishrar. But I have not received the card till date. While I checked up the status is showing : RCC Marked Duplicate for Core Update . Could you please confirm me what does it mean? I am applying Correction pancard. Please Clear the objection.
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                            S
                            systemcyber
                            from mumbai, Maharashtra
                            Mar 10, 2023
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                            Dear Sir,
                            I have submitted my pan card application before 15 days. My coupon no. is A[protected]
                            . My name is Avdhesh. But I have not received the card till date. While I checked up the status is showing : under ncc objection. Could you please confirm me what does it mean? I am applying fresh pancard. Please Clear the objection.
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                              S
                              Salam2321
                              Mar 9, 2023
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                              Address: Dhanapur chandauli U.P.232105

                              Sir.
                              I was already submitted my adhar e kyc successfully. But status is Whitefield.&objection mark please resolve this problem. I requested you.kindly provide me pan card urgently.i will greatfull to you.
                              +1 photos
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                                M
                                marconn
                                Mar 5, 2023
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                                To date I have not received a response from the representative at UTIITSL regarding the following:
                                [Request ID :##4114891##]

                                I applied for a pan card and submitted the payment on February 17, 2023 and my application went through without generating an acknowledgement receipt. I also do not have an acknowledgement number to track my application. Payment was made through HDFC. I am a foreign resident (OCI) and would appreciate refund of my money since I was unable to complete the application on line.
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                                  R
                                  Rahul87000
                                  Mar 3, 2023
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                                  Pan card resend request

                                  Address: Old haibatpur khajoor andar near kanhaiya public school Shivam enclave Gautam Budh nagar uttar pradesh 201301

                                  Dear sir/madam
                                  Pan card re-dispatch request vide application no-G[protected]
                                  Herewith we bring to your kind notice that we had applied for a pan card in the name of - bablu, which was dispatched to our home address - old haibatpur khajoor andar near kanhaiya public school Gautam Budh nagar uttar pradesh.

                                  In 28th February 2023 return undelivered dispatch, we couldn't receive the pan card. Therefore, we requesting...
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