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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 26, 2025
Complaints 1513
Resolved
270
Unresolved
1243
So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝
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UTI Infrastructure Technology & Services Limited [UTIITSL]

UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 2

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R
rajan 524
from Patratu, Jharkhand
Aug 1, 2023
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Address: SARAIYA TOLA JAINAGAR PATRATU RAMGARH JHARKHAND

Application Coupon number U - Q[protected]
Application Type For Change/Correction in PAN Card details
Applicant Name- badri prasad
Status APPLICATION IS WITHHELD FOR PROCESSING WITH INFORMATION TO THE APPLICANT; AWAITING REPLY FROM THE APPLICANT.
PAN No. bhepp3850k
Region -WESTERN REGION
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    P
    [email protected]
    Jul 28, 2023
    Resolved
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    Payment deducted but refund not received

    Dear Sir
    I have made payment for my Pan application on 26 July 2023 at 8:43 Pm.
    Payment was successful amount also debited from my Bank account but transaction was faild to my Pan application form vide application no -N[protected]. Please refund the PanCard application fee as soon as possible. Screenshot attached below.

    Collection id:HDF8EA25586976B4E079AFA77278B8CB415

    Transaction id:T2307262044059728024437...
    +1 photos
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    A
    Abhishekrex
    from Khagaria, Bihar
    Jul 17, 2023
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    Address: Shree Krishna Nagar bharatkhand, khagaria, bihar,8553203

    Name - dilkhush Devi
    Pan application no.- N[protected]
    Is withhelding processing
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      S
      Swapnil9605
      Jul 1, 2023
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      Address: No.1/28, Ground Floor, Sunlight Building, Asaf Ali Road, Old Delhi, New Delhi, Delhi 110002
      Website: www.pan.utiitsl.com/PAN

      I started filling my PAN card application on the website pan.utiitsl.com with reference no. VA[protected]. After I completed filling all the details and submitted the application I went forward to make the payment, after I made the payment, I received no confirmation of application submission, no acknowledgement number and no payment confirmation on the website, I received no message on my phone neither an e-mail, moreover the website got redirected to the login page where it asks for the application/reference. and phone no. with a captcha to login. When I did login it took me to the initial application filling page.
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        M
        [email protected]
        Jun 30, 2023
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        Other nsdl pay amount
        +1 photos
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          M
          Mohamed Fahad Ansari
          from Mumbai, Maharashtra
          Jun 23, 2023
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          Refund

          Respected Sir/Madam,

          Greetings of the day!

          Application no: MC00****85
          Applicant name: Hasan Rizvi
          Email Id: [protected]@gmail.com

          I applied for a correction/change of pan card for my father in-law through Mypan app after finishing all the process and making successful payment when I was doing E-KYC I got the pop up that your digital PAN application is rejected as your Address in...
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          M
          Mohamed Fahad Ansari
          from Mumbai, Maharashtra
          Jun 23, 2023
          Resolved
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          Resolved

          Respected Sir/Madam,

          Greetings of the day!

          Application no: MC00****85
          Applicant name: Hasan Rizvi

          I applied for a correction/change of pan card for my father in-law through Mypan app after finishing all the process and making successful payment when I was doing E-KYC I got the pop up that your digital PAN application is rejected as your Address in AADHAAR is exceeding 125 characters. Please apply PAN application through physical submission mode. When I tried doing the same it's asking for the payment again.

          I would request for the refund of my payment as soon as possible as the service that I request was not delivered.

          Best Regards,
          Fahad
          +1 photos
          Jul 7, 2023
          Complaint marked as Resolved 
          Done Thank you
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            P
            Pnp75
            Jun 1, 2023
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            Pan card correction application payment problem

            I want to correct my name in existing pan card so, applied in utiitsl website.After that i made pay using billdesk i.e.utiitsl.[protected]@hdfcbank.Ibdid not received acknowledgement number but my amount is deducted.when i checked the status of my pan correction, it shows your payment against is not yet made or visit utiitsl office.I also have proof this above transaction.
            Kindly please consider this complaint....
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            R
            Rahul Virat
            May 27, 2023
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            My online pan application no:N[protected] and reference no VA[protected]
            I have paid Rs. 106.9/- by using sbi net banking from a/c no [protected] and my mob no [protected]
            so, plz i request to refund my money to my a/c no thanku
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              R
              Rahul Virat
              May 27, 2023
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              My online pan application no:N[protected] and reference no VA[protected]
              I have paid 107/- by using sbi net banking
              so, plz i request to refund my money to my a/c no:[protected]
              ifsc code SBIN0002615
              my mobile no.[protected]
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                S
                sujal9608
                May 11, 2023
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                I had applied for pan correction but it had been rejected and the website is showing that the amount had been refunded on 11/05/2023.My application no. Is Q[protected]
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                  N
                  Nitin984
                  Apr 30, 2023
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                  Car HSRP plate for Dl No

                  I have call from [protected] named George Mathew RTO agent and he asked me for RC and aadhar card and demanded 1500/- for HSRP plate of my veh on 31 Mar 23. I send the money with my doc, he has told me that it will take 10 days to dispatch your HSRP plate but almost 1 month gone and he did nothing and now he block my call, no response always saying that I will call you.
                  He is a fraud....
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                  P
                  prashanth01
                  Apr 18, 2023
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                  I have requested for PAN correction. It has been a month, but still corrections has not been made. this is really careless. Please do the needful.
                  +2 photos
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                    T
                    Thakur Tushar Singh
                    Apr 12, 2023
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                    Address: E-7/278 Surya Apartment Sangam Vihar New Delhi-110062

                    Address:
                    E-7/278 Surya Apartment, Sangam Vihar New Delhi-110062

                    With this I inform you that I have applied for a new PAN card in the name of Tushar Singh bearing No: QDHPS6418G.
                    Which were sent to my account but returned undelivered. i didn't get pan card

                    So, I request you to re-credit my PAN card to my account given below.

                    Name : Tushar Singh
                    Rule number :[protected]
                    PAN Number:QDHPS6418G
                    Mobile Number : [protected]
                    Address : E-7/278 Surya Apartment Sangam Vihar New Delhi-110062
                    Email: thakurtushar [protected]@gmail.com
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                      B
                      Bhagyashrip
                      from KALYAN, Maharashtra
                      Apr 2, 2023
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                      Respected Sir,
                      I had applied for correction of pan card and submitted application
                      Name :bhagyashree
                      Now my pan card status is your application is withheld for processing.
                      Objection marked - (UID number already exists for another PAN)
                      Please look into the matter and make my pan card.
                      +1 photos
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                        P
                        Pathan n
                        Mar 27, 2023
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                        I have applied for name correction in pan by utitsl 2 times first time applied for change in only applicant name but they are saying that you have add father's name also and rejected.
                        I have applied again and that time money is deducted but application number is not generated and I have called customer care service but miss shreya has not given the details and her behaviour is also worst and disconnect my call.
                        My pan number is. DSRPP8410B
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                          S
                          Salam2321
                          Mar 15, 2023
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                          Address: Village post Dhanapur chandauli U.P 232105

                          Sir.
                          I have submitted my pan allocation. My coupon no.isA[protected].My name is .Nahid Akhatar.but my pan status is objection mark.i am already submitted my adhar card.please resolved my problem.kindly provid my pan card urgently.
                          +1 photos
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                            S
                            systemcyber
                            from mumbai, Maharashtra
                            Mar 14, 2023
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                            I have submitted my pan card application before 15 days. My coupon no. is Q[protected]
                            . My name is Ishrar. But I have not received the card till date. While I checked up the status is showing : RCC Marked Duplicate for Core Update . Could you please confirm me what does it mean? I am applying Correction pancard. Please Clear the objection.
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                              S
                              systemcyber
                              from mumbai, Maharashtra
                              Mar 10, 2023
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                              Dear Sir,
                              I have submitted my pan card application before 15 days. My coupon no. is A[protected]
                              . My name is Avdhesh. But I have not received the card till date. While I checked up the status is showing : under ncc objection. Could you please confirm me what does it mean? I am applying fresh pancard. Please Clear the objection.
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                                S
                                Salam2321
                                Mar 9, 2023
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                                Address: Dhanapur chandauli U.P.232105

                                Sir.
                                I was already submitted my adhar e kyc successfully. But status is Whitefield.&objection mark please resolve this problem. I requested you.kindly provide me pan card urgently.i will greatfull to you.
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