[Resolved]  Bharti Airtel — misconduct by inefficient executives.

Bharti Airtel — Inefficient in resolving complaint

I recharged my mobile ([protected]) with Rs 80 on 11th Feb, 2010 at 10:24am but the scheme of SMS facility had not responded on my cell. On making regular complaints almost everyday I was refunded with the amount on 22nd Feb 2010 at 06:45pm, ie, a delay of almost 12 days.
On demand of compensation for harassment and delay they denaied it.

Airtel — AirTel InEfficiency Customer Care Executive

Hello,

Myself Ajit Nayak, I am using AirTel Sim since last 4 years, My Contact No: [protected]. Before some days I trying to contact your customer care executive due to internet connection failed, When I tried to call 121 and your customer care executive pick up phone and does not respond anything else and the balance deduct from my account.
Why such things going on? If you can't provide us proper services, so why you charge 50paisa/3min (for 121 call). And another thing your custormer care executive are all inefficiency, they can't give us any solution.
if you are charging money for customer care (121), then you should take experience one who can handle the customers and behave like a man. I don't want to give you money Unnecessarily.

Please try to solve such problems as soon as possible.

Esteemed sir, i were recharged my phone by 26rs for call cutter i, e.1.2 rs/3mins rate on 26/6/2013 on about 06:38:05 vide trn no.[protected]..but it was not
functioning on my phone.i called d customer care"mukhtar and 2 others" 3 times on 08:08hrs same
day. but no one can satisfy me instead leaved d phone anguishly
and misconducted.also deprived me from essential services...i want proper action against them.

Namaste Bhatmanzoor,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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