UTS Global — refund of course fee

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 rajeevmklm on Mar 18, 2019
My name is Rajeev, presently working in Kingdom of Saudi Arabia, and I am submitting this compliant for your kind attention.

During my enquiry to get an Online Executive MBA from UGC Approved University, I was contacted from Universal Training Solutions Pvt. Ltd. (UTS) Pune, Maharshtra-411021 by their Course Counselors Mr.Venkatesh Murugan (Mobile No.+91-[protected] email: [protected]@voudistance.com) and Mrs.Viji Nair (Mobile No.[protected] e-mail: viji.[protected]@ksouodl.com) and subsequently they have offered me UGC Approved Online Executive MBA course. Their e-mail communications are attached herewith for your reference. These people convinced me that a lot of NRIs are their students and they are getting their course completed on time from the UGC Approved University. Mr. Venkatesh Murugan and Mrs. Viji Nair contacted me several times through e-mail. Also they contacted by Saudi Arabia mobile through telephone calls and Whatsup message to join the EMBA.

As advised by the above Course Counselors from UTS, on July 20, 2015 along with my application and I have remitted Rs. 32, 500 (Rupees Thirty Two Thousand Five Hundred only) through online transfer to the SB Account o[censored]niversal Training Solutions (UTS), Pune (Axis Bank Kothrud, Pune) Branch from my Account as the full payment of course fee. Initially they have collected my application and course fee for the admission to Online EMBA in Infrastructure and Construction Management from Venkateswara Open University and after a couple of days they informed that there is some difficulty in getting admission to the Venkateswara Open university and therefore they have transferred my application to the Online Executive MBA from Karnataka State Open University (KSOU) with specialization in Operations Management. After that I received course materials (text books) to my home address in Kerala and I completed all my online assignments during 2015 and early 2016. My Student Registration Number is [protected]. The website provided by UTS Team for my online assignment was URL: lms.ksouodl.com.

I deeply regret to inform you that during my enquiry with UTS for the online examination date from Karnataka State Open University, they have no satisfactory answer to my queries and their contact persons replied that they are no more working with UTS. Upon my continuous communication with UTS it was realized that I have been trapped by them and they are neither going to continue my course nor return my money. Mr. Venkatesh Murugan provided me another contact number o[censored]TS Support Manager Mr. Arvind (Mob. [protected]) who can help me to get my refund. I was contacting Mr. Arvind regularly through telephone, email and whatsup but I did not get any favorable reply. During August 2017 one of the Student Coordinator from UTS contacted me to send my course fee refund request and accordingly I submitted my course fee refund request to them on 07th Aug. 2017 and until now I did not get my money. Finally I realized that I was cheated by the UTS Team. Sometimes the telephone calls are attended by new people and they are not aware of my case.

Complaint Status

[Mar 18, 2019] UTS Global customer support has been notified about the posted complaint.
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    UTS Global - refund of course fee