V-Guard Industries — problem with v-guard vg-400 stabilizer

Address:

East Godavari, Andhra Pradesh, 533401

Dear Sir/Madam,

We bought V-Guard VG-400 stabilizer on 01/03/2018 (DD/MM/YYYY) for our new 1.5 ton IFB split AC.

Within 2 months time, stabilizer stopped working. During this time, in my whole apartment there was no problem reported in terms of voltage fluctuations. No abnormality was observed.

Stabilizer was submitted in the shop from where I bought for repair. Technical Service was too bad. They had taken close to 3 weeks to repair one stabilizer and they said they can't figure out the problem and for the time being, they had changed some transistor and handed over to me on 26/06/2018. By then climate got cooled in my region and had not used my AC not more than two days. These two days stabilizer was working fine.

Yesterday (19/07/2018) I turned on my AC. But stabilizer not working again.

Now I am regretting for trusting V-Guard blindly.

It seems the piece it self is defective one. Request you to kindly replace the stabilizer.

The scan copy of my warranty card is attached for your reference.

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Ravi