V-Guard Industries — Warranty | |
I have purchased a 12v 200 mah battary for inverter on[protected] with three year on site warranty (as informed by dealer). When batt became faulty I register complain in Mar 21 vide Service Request No 1-[protected] but the same was closed by company without rectifying the issue. I returned the batt to local dealer to pursue my case with company but company saying that the warranty was closed as per manufacturing date whereas as per purchase date my warranty expire in Aug 21. To seek reason fm company I lodge complain vide SR No. 1-[protected] which again was cancelled saying ‘due to unauthorized service. V-Guard.’ Due to ongoing summer I made alternate arrangements but the trauma and feeling of being cheated compelled me lodge the complaint here. Please look into the matter and instruct company to replace my battery. I went through a lot of trauma due to such arrogance of a reputed company.
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V-Guard Industries customer support has been notified about the posted complaint. Aug 01, 2021 Updated by sharma076 Still no communication from Company/Dealer/Service Centre. The warranty as per bill will expire in Aug 21. When company not listened when product is under warranty, what will happen after expiry is understood. It is reiterated that please instruct company to expedite and arrive at decision before expiry of warranty as per bill. Please do something before my trust and respect fed with this channel of raising grievances Thanking you Dharmendra Sharma [protected] [protected]@gmail.com  | |
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Still no communication from Company/Dealer/Service Centre. The warranty as per bill will expire in Aug 21. When company not listened when product is under warranty, what will happen after expiry is understood. It is reiterated that please instruct company to expedite and arrive at decision before expiry of warranty as per bill. Please do something before my trust and respect fed with this channel of raising grievances Thanking you Dharmendra Sharma [protected] [protected]@gmail.com
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+91 48 4300 5000
33/2905 F, Vennala High School Road,Vennala, Kochi, Kerala, India - 682028