[Resolved] Vacations Gateway — Company had promised me to send a laptop after paying a amount of 8549 and they have failed to send even after 3 months | |||||
Got a call from payment gateway in Hindi, they said that they will be providing a Dell laptop if I pay them an amount 8549.I found that offer looks interesting and went ahead and transacted the amount, they have deducted the amount twice once from my SBI credit card and once from My Citibank credit card saying purposefully they have not received the amount.After the transaction confirmation of both they had sent me 2 reciepts as shown in the below image I contacted them many times on +[protected], they don't pickup the call many times some times they pickup the call and say that they are off and some times I got a response saying that there is a fire accident in their office and lost all previous documents.I am a user from Bangalore South India have no Idea about any local thing Noida .Have asked and begged them to refund the 2nd misstransactions and also send the gift early they said that will dispatch today and I will for some days still not and yesterday that is on 5th December I got a call saying that they will send a product Dell laptop promised and I have a topay again 5500 rupees extra now.Also they will not refund the mis transaction happpend untill I pay the money 5500 rs again.Its already been 90+days they are cheating me taking my 17000rs of hard earned money.Please get me a justice.My name is Chethan basavaraju, Conatct no: [protected] from Bangalore Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Dec 28, 2015 Vacations Gateway Customer Care's response Dear Sir, As per your complain we would like to inform you that We are trying to solve your problem so kindly request you to cooperate with us. Thanks and Regards Vacations gateway. | |||||
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