Vacations Gateway — I have paid one amount of rs. 8549/- extra in july 15. They have promised to refund the amount but they are not refunding. It's a fake company.

Address:	Jharsuguda, Odisha, 768218
Website:	www.vacationsgateway.co

Subject: Re: Refund of Rs. 8549/- From: CUSTOMER SERVICE Desk Fri, 4 Dec '15 1:42p To: You and others Cc: Bcc: Less | Show full Headers | View blocked images - Download all Thanks for your mail.. Waiting for your call for future communication call this no. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co "Good service is good business” ********************************************************************************...⇄ This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. ********************************************************************************...⇄ On Fri, Dec 4, 2015 at 9:44 AM, Manoj Patel wrote: Chors of Vacation Gateway Pleae refund my money without any further delay Manoj Patel From: CUSTOMER SERVICE Desk Sent: Sat, 24 Oct 2015 10:33:42 To: Manoj Patel Subject: Re: Refund of Rs. 8549/- Thanks for your mail.. Waiting for your call for future communication call this no Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co "Good service is good business” ********************************************************************************...⇄ This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. ********************************************************************************...⇄ On Fri, Oct 23, 2015 at 9:24 PM, Manoj Patel wrote: Please see the trailing mail and refund my Rs. 8549/- which is pending since July 2015. The transactions references are : SDL00061281, SDL[protected]Customer ID : VGO94R1820784) Name of the Bank : State Bank of India Name of the account : Manoj Kumar Patel Account No. : [protected] IFSC Code : SBIN0008445 From: "Manoj Patel" Sent: Tue, 25 Aug 2015 15:14:36 To: "CUSTOMER SERVICE Desk " Subject: Re: Refund of Rs. 8549/- Dear Sir I do not understand, what documents again I have to submit. I have already submitted the Credit Card statement and my Bank Details. Now you are telling that again 15 days are required to process the claim. The payment was made on 27th July and today is 25th August. From day one you are telling that within 15 days the refund will be made. Now already 25 days has passed. Please refund the amount without any further delay. Manoj Patel From: CUSTOMER SERVICE Desk Sent: Tue, 25 Aug 2015 12:45:24 To: Manoj Patel Subject: Re: Refund of Rs. 8549/- Dear Mr MANOJ KUMAR PATEL This is with reference to your booking placed with Vacations gateway Order Id :SDL00061281 As per your request, your above mentioned order is being processed for refund. Upon receipt the same your amount will be refunded back within 10-15 working days in your account through which transaction was done How -ever refund screen snapshot will be sent to you which will assure you for refund process done by us. For any further query please feel free to call or mail to us any working day i.e. Monday to Friday between 1030 to 1730 hrs. Please acknowledge this mail our action please. you have any objections or issue then please let us know. Otherwise, we will consider it to be acceptable by you. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co ********************************************************************************...⇄ This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. ********************************************************************************...⇄ On Tue, Aug 25, 2015 at 12:06 AM, Manoj Patel wrote: Dear Sir I had paid Rs. 8549/- extra and following up since last 15 days to get the refund. Your people are assuring me to refund the amount since last 15 days. Finally they assured me that the amount will be refunded on 22nd of this month. I do not know why this is happening. Now I am sure that yours is a fraud Company who is cheating the customers. I am requesting you to transfer the amount today, or else I will file FIR against your Company and take help of the legal course. Manoj Patel From: "Manoj Patel"[protected]@rediffmail.com Sent: Mon, 10 Aug 2015 14:36:23 +0530 To: "www.rediffmail.com/cgi-bin/red.cgi?red=javascript%3Avoid%280%29%3B&isImage=0&BlockImage=0&rediffng...⇄ target='_blank' rel=external[protected]@vacationsgateway.com.co"www.rediffmail.com/cgi-bin/red.cgi?red=javascript%3Avoid%280%29%3B&isImage=0&BlockImage=0&rediffng...⇄ target='_blank' rel=external[protected]@vacationsgateway.com.co Subject: Fw: Confirmation Mail. Dear Sir I am yet to receive the excess payment of Rs. 8549/-. Please refund the amount at the earliest. My Bank Account detail is given below. Your representative assured me that today it will be refunded. The transactions references are : SDL00061281, SDL[protected]Customer ID : VGO94R1820784) Name of the Bank : State Bank of India Name of the account : Manoj Kumar Patel Account No. : [protected] IFSC Code : SBIN0008445 From: "Manoj Patel"[protected]@rediffmail.com Sent: Mon, 03 Aug 2015 10:34:28 +0530 To: "www.rediffmail.com/cgi-bin/red.cgi?red=javascript%3Avoid%280%29%3B&isImage=0&BlockImage=0&rediffng...⇄ target='_blank' rel=external[protected]@vacationsgateway.com.co"www.rediffmail.com/cgi-bin/red.cgi?red=javascript%3Avoid%280%29%3B&isImage=0&BlockImage=0&rediffng...⇄ target='_blank' rel=external[protected]@vacationsgateway.com.co Subject: Fw: Confirmation Mail. Dear Sir I have not recived the amount of Rs. 8549/- which was paid excess by me. Please send the amount at the earliest. My accounts detail is given below. Manoj Patel From: "Manoj Patel"[protected]@rediffmail.com Sent: Thu, 30 Jul 2015 09:56:10 +0530 To: "CUSTOMER SERVICE Desk "www.rediffmail.com/cgi-bin/red.cgi?red=javascript%3Avoid%280%29%3B&isImage=0&BlockImage=0&rediffng...⇄ target='_blank' rel=external[protected]@vacationsgateway.com.co Subject: Re: Confirmation Mail. Dear Sir I had paid the amount through credit Card. The page of the credit is enclosed for your reference. You please check your bank statement and refund me the amount without any further delay. Your representative, assured me to send a Dell Laptop. Even they told me what brand of Dell Laptop they are going to send me. Now you are offering me a vacation package for which I am not interested. I am really shocked, that this type of treatment can be given to any customer. Please return my money without any further delay. My bank accounts is given below. The transactions references are : SDL00061281, SDL[protected]Customer ID : VGO94R1820784) Name of the Bank : State Bank of India Name of the account : Manoj Kumar Patel Account No. : [protected] IFSC Code : SBIN0008445 From: CUSTOMER SERVICE Desk [protected]@vacationsgateway.com.co Sent: Tue, 28 Jul 2015 09:49:06 To: [protected]@rediffmail.com, www.rediffmail.com/cgi-bin/red.cgi?red=javascript%3Avoid%280%29%3B&isImage=0&BlockImage=0&rediffng...⇄ target='_blank' rel=external[protected]@vacationsgateway.com.co Subject: Confirmation Mail. Dear MANOJ KUMAR PATEL, Thank you for choosing a wonderful holiday package of 4N/5D Kindly refer below for the package details: The offer is a promotional offer which will cost you only INR 8549 . Offer stands valid for 4N/5D for India, Thailand and Malaysia along with all the taxes. Offer can be utilized with our listed resort only and our resort is increasing on daily basis. Resorts list are subject to up gradation. This Offer is valid for 04 persons. Split of the package is allowed for 2nights and 03 days on one destination and rest 02 nights and 03 days on another destination for 2 persons. Offer is not valid for black out period i.e. Offer cannot be utilized between 20th Dec to 07th Jan of each year. Offer is non transfer able, non cancel able and non redeem able for cash. Offer is valid for 01 year and validity start of the package since the day of transaction with us. Offer is stand valid for accommodation only. Offer does not include for Meal, Breakfast, Transport, or any another private services. For hotel booking you need to give 21-30 days prior intimation. You will get a welcome kit from vacations gateway within 7 to 10 working days in your registered mailing address with us and it will contain a booking voucher form and for booking you need to fill the Booking voucher form and send it back in to the given address with the help of given instructions and call to our customer care executive. Assured Gift as per referral plan on our website www.vacationsgateway.co. If you have any objections or issue then please let us know. Otherwise, we will consider it to be acceptable by you. Please note; No exceptions to the above rules will be entertained. Note:- Please call us at +91 +[protected]:30 am to 6:30 pm) or write to us on [protected]@vacationsgateway.com.co for any future means of communication. * The transaction id for your purchase - SDL00061281 * Your Customer ID for further conversation with us - VGO94R1820784 You may check available locations, hotels and detailed terms & conditions at www.vacationsgateway.co. IN FUTURE IF YOU MAKE PAYMENT TO OUR COMPANY REGARDING HOLIDAY PACKAGE JUST CONFIRM BEFORE PAYMENT ON OUR CUSTOMER CARE NUMBER +[protected]:30 am to 6: 30 pm) OR MAIL US [protected]@vacationsgateway.com.co Thanks and Regards, I have sent so many mails to refund my money. But they are not refunding since July 15. Vacations Gateway Customer care team Contact number:[protected] Email:[protected]@vacationsgateway.com.co