[Resolved]  Vacations Gateway — refund amont

Address:North Goa, Goa

have paid Rs 8549 two time with my credit card transaction id for reference is SDL00058296 / SDL00058299. time 15:28& 15:34 at 14.07.15.As per telephonic discussion had with Sachin told that Rs 8549 will credit in my credit card with in one hour but i am not get amount in my credit card and also said u get free Samsung Galaxy 6 Mobile Handset free on day before 18.07.15 . Please help me. If you are not help me i will go to police and give FIR on your company. Regards Prakash [protected]...
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Complaint marked as Resolved 
Vacations Gateway customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2015
Vacations Gateway Customer Care's response
Dear Sir, We apologies for inconvenience cause to you. As per your complain we have forwarded your request to sales department they will call you in 24 hours. Please feel free to get back to us for further assistance. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co
Verified Support
Jul 18, 2015
Vacations Gateway Customer Care's response
Dear Sir, We would like to inform you that we have informed you every T&C of this package on verification call and you have not raise any concern on that call. Henceforth you claim for cancellation of the order Id unjustified and request cannot be processed. Please feel free to get back to us for further assistance. Thanks & Regards, CUSTOMER CARE TEAM Phone:[protected]/ 6521233 Email: [protected]@vacationsgateway.com.co Visit us at www.vacationsgateway.co
Complaint comments 

Comments

Dear Prakash, this company (vacationsgateway) is just like makemygateway.com, which also offers holiday packages at low rates. Both these companies seem to have been run by the same people. I received a call from vacations gateway & these people were to my purchase from makemygateway.com & were offering me a similar package.
I have been cheated in the same way by makemygateway.com. I was promised a tablet but nothing came & now I am not able to claim the holiday package also, as the company is completely a fake.
So, go ahead & register an FIR & get these people arrested before they cheat others.


Jiten
[protected]

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