Vodafone — Red Shield - not provide claim

Vodafone — Red Shield - not provide claim

V Varshu Kharat from Mumbai, Maharashtra

Hi, I am ur grumpiest consumer.. Vodaphone was offered me plan vodafone red shield of rs.499/- On 18 feb my handset is not working properly.. I was immediately contact to ur customer care excutive they informed for claim u have to contact nearest vodaphone store.. Today i went to ur store nd got pathetic service.. They dont register my claim and informed me to send mail on vodafone care. [protected]@vodafone.com Seriously!!! Its really hard work to serve service to customers?? Urs customer care agents and store representatives are not able to raise consumers claims?? They u guys hired them??? If they dont have writes!! Please check and do needful My mob is not working properly from 18 feb 2018 my details are Imei number [protected] Vodafone always provided me pathetic service... Always got poor service pls check my history i am regular and genuine customer o[censored]rs Kindly register my claim nd give me resolution asap Regards Mr. Kadam Was this information helpful? No (0) Yes (0)
Jan 13, 2018 Updated by Varshu Kharat Today i done recharge of rs.194 offer was free calls from local and std and 1gb 4g data, data validity 28 days... But i got balance amount of rs.161 and all calls are chargeable.. Seriously u guys are misguiding to customers.. Please refer screenshot of offer Was called ur excutive ms. Priya for same complaint and informed her to raise my complaint but she decline my case... Third class customer service provided by u... Now i want same offer or otherwise my whole amount in my respected wallet.. I am discontinuing ur service.. Regards, Varsha kharat Feb 23, 2018 Updated by Varshu Kharat Pls update
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