| Address: | Bangalore, Karnataka | | Website: | www.vajracabs.com |
We booked a Vajra traveler on 20th April, 2018 for a 3 day trip to Munnar. As mentioned in the booking website, the toll and interstate charges has to beard by the consumer, and we did so diligently. But the driver duped us of our money, rather duped would be a wrong word here. He intimidated us into paying him 800 extra. The interstate permit amount for kerala is 4200 bucks. This is the exact amount we paid at the office, but the driver claimed that it is 5000 and he threatened to de-board all o[censored]s there. Having no option we have to pay him the amount. Once we returned to Bangalore, I tried calling to the Vajra Owner multiple times, but each time he ignores the call. In addition to the fraudulent behavior by the driver and the authorities, the driver misbehaved with us on multiple occasions, charged extra money regarding his fare and cheated while making fuel receipts.
Date of Incident : 20-April-2018
Vehicle Number : 7242
Driver Name : Shashi
This is a serious dent to your reputation. We as consumers do not trust drivers or their owners, it is you who we trust and if cases like this happen then I don't think it's good for business.
Solution : A genuine apology from the authorities would be nice. The uneasiness and stress that we faced could not be compensated but this would be soothing. In addition to this, I would like a refund of my hard earned money of 800. Was this information helpful? | 
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