[Resolved] Venus Home Appliances — Defective product and irresponsible customer service | |||||
I have purchased a venus 15 l water heater in jan and the product lasted only 8 months. i have called the customer care service for more than 20 times and wrote them e mails and still no response. the dealer has no idea about the customer care. the product is still under warranty and the service person refuse to come home. i feel cheated. please never buy this venus products better go for some better brands. Was this information helpful? | |||||
Dec 24, 2016 Complaint marked as Resolved The delivery person came Venus Home Appliances customer support has been notified about the posted complaint. | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
14%
Complaints
42
Pending
0
Resolved
6
+91 81 4466 6999 (Customer Care)
+91 98 8406 4999 (WhatsApp)
+91 44 4340 1515
No.4/993, Kamaraj Street, Rajiv Gandhi Salai, Kottivakkam, Chennai, Tamil Nadu, India - 600096
Post your Comment