[Resolved]  Venus Home Appliances — Defective product and irresponsible customer service

Address: 600124
Website: venushomeappliances.com

I have purchased a venus 15 l water heater in jan and the product lasted only 8 months. i have called the customer care service for more than 20 times and wrote them e mails and still no response. the dealer has no idea about the customer care. the product is still under warranty and the service person refuse to come home. i feel cheated. please never buy this venus products better go for some better brands.
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Dec 24, 2016
Complaint marked as Resolved 
The delivery person came
Venus Home Appliances customer support has been notified about the posted complaint.
 
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    Venus Home Appliances Phone
    +91 81 4466 6999 (Customer Care)
    +91 98 8406 4999 (WhatsApp)
    +91 44 4340 1515
    Venus Home Appliances Address
    No.4/993, Kamaraj Street, Rajiv Gandhi Salai, Kottivakkam, Chennai, Tamil Nadu, India - 600096
    View all Venus Home Appliances contact information