Venus Home Appliances — solar water heater

Address:Virudhunagar, Tamil Nadu

I have bought a 200 litre solar water heater, materials were arrived. I booked a call for installation. They told me to come installtion, i arranged plumber for help. But they did not come, not attended my phone call. On evening they told to come next day. I spent rs.1200 to plumbers. On next day their person called at 7.30 am to come for installation, i again called 1 plumber. At 11 pm they called me and told not able to come today. I called their head mr. Sathish, he told me, i send a person today anyway and finish the installation. We waited for a day. There is no response from them. I have spend rs.500 to plumber. Totally i have cheated by venus home appliances. I have booked a compliant to their website, no response. I called their customer care number, no response. I am very absetted by venus. I talked my supplier nelco electerical to return back the product. Totaly i spend rs.1700 without any work, and wasted my works
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Having install new element from VENUS REPRESENTATIVE on Dated : 28/10/2017 & now my Geyser not in work

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    Venus Home Appliances Phone
    +91 81 4466 6999 (Customer Care)
    +91 98 8406 4999 (WhatsApp)
    +91 44 4340 1515
    Venus Home Appliances Address
    No.4/993, Kamaraj Street, Rajiv Gandhi Salai, Kottivakkam, Chennai, Tamil Nadu, India - 600096
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