So far, so good. Venus Home Appliances is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Venus Home Appliances will keep up the work and continue to help more customers with their concerns even better 🤝
I bought a Venus Gyser around a year back which did not work for more that 2-3 days. I made thousads of calls to the local service center[protected] and even spoke with the owner of the Service Center(Mr Sushil Kaushik). The people at the service center either blankly refused to come over for the service or just gave me the service request number which was never processed. I have also spoken with the head office at +91-044-... and another...
I bought a Venus Gyser around a year back which did not work for more that 2-3 days. I thousads of call to the local service center[protected] and even spoke with the owner of the Service Center(Mr Sushil Kaushik). The people at the service center either blankly refused to come over for teh service or just gave me the service request number which was never processed. I have alos spoken with the head office at +[protected] and another...
I have purchased E-splash leaflet Water Geizer with Remote 2 years before from the authorized centre of VENUS HOME APPLIANCES, named as at Lucknow of Rs 8000. In these 2 years Heater worked efficiently. But due to coming winter we called this authorized centre people to come and do the repair. They came and asked for repairment of Rs.1000. Thus we paid them immediately to get the repair at the same moment and not wasting anymore day in this...
