[Resolved]  Vespa — A complaint against Local service station of Vespa piaggio,Ahmedabad.

Address:

Ahmedabad, Gujarat

To, M/s.Piaggio Vehicles Pvt Ltd, 102, Phoenix, Bund Garden Road, Camp Pune :411001. (Maharashtra)India. Mail Dated:15th December, 2014. Dear Sir/Madam, Subject : A Complaint from an Owner of Vespa Piaggio Scooter, from Ahmedabad, Gujarat. A complaint against Local service station of Vespa piaggio, Ahmedabad. for not doing good service of my Scooter. I am SHYAM.LAKHANI an owner of Vespa Piaggio Scooter from Ahmedabad, Gujarat . I bought a New Vespa Piaggio dated :23/04/2013 from M/s.Classic Bikes Pvt.Ltd from Ahmedabad, Gujarat.My scooter colour is MAROON & Registration Number is :GJ-01-PL-7418. Since beginning, Day one, I have a starting problem with my New Vespa Piaggio Scooter. As stated in My bill Invoice No:13RT00036, the EXIDE BATTERY No:6B34923614.On the day of Delivery, it seems that a SecondHand Battery was placed in my New Vespa Piaggio scooter.Earlier, this problem was also brought to your kind Notice, through Mails. Further, on 09/08/2014, I had gone for a Routine service of my Scooter, Service coupon No:06.(Meter Reading :2288 Kms)at workshop of M/s.ASPI AUTOLINK Pvt.Limited based at Ahmedabad.I am really sorry to say and I admit that they spoiled my Scooter, which infact worked/ran/functioned much more better, earlier.After the services dated 09/08/2014 it is not running properly.They spoiled my brakes and Liners.This is my complaint which has been brought to your kind notice. However, my next Scooter service falls on 16/10/2014, as per the SMS alert/message sent from them.Again, I would not like to go there for my Scooter service, in future.Could/Would you kindly send me/give me the address of any other Vespa Services Station, in Ahmedabad ??? I have never given my scooter to any one for a ride.I do not use much, and till date the Meter reading is 2640 Kilometres, it's over a year, since I have bought, my scooter. I already have lots of Problems related with the functioning of my Vespa Piaggio scooter, the problems faced by me as given as under : (1) Starting Problem with the Battery.However, I know for a startup, I have to use the "KICK", after 12 Hours.But, atleast after using 12/13 kicks, itdoesn’t start, what’s the problem ? (2)Tunning of Scooter.There is a problem in "VENT" for which there is no good pickup. (3) Brakes & Liners are to be checked properly. (4)A good speed with Smoothness, which my Scooter gave before 09/08/2014.I mean before the 6th Service Coupon, the average is also not good. (5)There are 3 collision spots on my scooter, formed by normal accidents.I need to repair that part of my scooter, with the imported Maroon colour, which is not available in local market. Since then, I do not use my Scooter any more.Now-a-days if I want to go anywhere, I hire AutoRikshaws.I am fedup from the services of Vespa Piaggio service centre, Ahmedabad. I hope, you will understand my problems, which I am facing.I am sure, you will try to resolve all my problems related with my scooter, at the earliest. Thanking You, Your's Sincerely, Shyamkumar.Lakhani.Ahmedabad, Gujarat.Cell No: [protected]. Copy sent to Consumer Court, Gujarat.