Vespa — Fuel pump damaged

Address:

Kannur ,Kerala 670006

I brought a new Vespa on 6th July 2020, it's near 8 months gone during this short period my fuel pump got damaged ( SXL 125 cc )I just take my scooter to the service station two week ago they told me that there was some shortage for the part then I just contact near by districts too, same situation is going there.How is it happen so.I never expect such a bad experience from your side, I have to travel nearly 60km daily as a part of my job, during this panademic it's really hard to depend on public transport.Its already 16 days gone, why do guys so irresponsible, you should ensure that there r proper materials were available on the service station for further rectification of the vehicles.Most of the companies like Honda, TVS are providing good service to the customer that's y they r no 1 in the market .It's reflects the bad quality of the product too, or u just attach a damaged fuel pump on the vehicle or then how it got damaged in this short period of time.Please try to provide required accessories to your service stations before it goes out of stock, it's a request.