Vespa — mis behaving by showroom employee

Address:

Patna, Bihar

Dear team,
This is to inform you that i nisha kumari visited at your showroom on 17/10/2018 to purchase a vespa notte finance from hdfc bank and paid advance of 2000 rupees to your showroom but the hdfc financer called to verify very late and started misbehaving that i was faulty then i visited to your showroom to say that i do not want to purchase the vespa notte just because of misbehaving and late verification by your showroom employee because the hdfc financer and your showroom employee including the manager started shouting and misbehaving when i told that return my submitted documents and my advance they told that they already submitted the documents to the hdfc bank and not ready to return my advance. I do not purchase the scooty just because of the delay the verification and then after very bad and rough conversation by your showroom employees and the hdfc financer.
Kindly look into the matter and do the needful. I am highly annoyed by this type of hospitality.

Thank you!
Regards
Nisha kumari