Vespa — VXL

Address:

Sushila Kunj C/o Lt. Colonel E. R. Minz Rly Colony Out Qtrs, Panchwati PO+PS Chutia

I facing problem in starting the Vespa VXL after a month servicing ( Date 13.07.2022).. bigger problem is the vehicle was not getting started at Gidi Hazaribagh Jharkhand which is approx 60km from the regular service station on 17.08.2022 in the evening.. on 18.08.2022, calling on registered toll free number [protected] for road side assistance, three toing contacts being provided.. only one of them responded and asked charges of Rs.6000/-.. somehow I managed to bring the vehicle to service station at Ranchi.. where it is said that the starting problem is due to the kit located inside the fuel tank.. this may be due to less fuel in the tank.. whereas the fuel is full..

Now.. it seems the vehicle is either defective or we are as consumer being mocked by fake service.. and the kit costs Rs.5050/- around..

Means I can not take the vehicle beyond the serviceable area which is 50km .. and the vehicle or Vehicle parts can get defective although the vehicle is running on all possible right measurements..

My question is y the company is selling the vehicle when it can not provide proper service..