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Vespa
Piaggio Vehicles Pvt. Ltd.
Customer satisfaction rating: 5%
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244
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Vespa Customer Care

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Floor 4, Sr No 210, Final Plot No 72, Town Planning Scheme, Yerwada No 1, Kalyani Nagar
Pune
Pune District
Maharashtra
India - 411006

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Customer satisfaction rating
5%
Complaints
244
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0
Resolved
13
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Vespa Complaints & Reviews

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Here in Guwahati there is only one service centre and from the beginning only I am using this service centre only.
I...
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Few days ago, i went to the vespa show room for service of my scooter but they not responding correctly and not given spare...
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Front handle bar is broken I purchased this scooty before 6months only but front Right side handle bar is broken when we told...
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I am Ranjith Kumar from Coimbatore Tamilnadu, i had got delivered a brand new vepsa Notte in the name of S Saranya...
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Dear sir, I wanted to tell you that today i.e 19/01/2021 I had gone for servicing at taliegao goa India and they refused to repair my vehicle as there was a very little issue, and they sended me to mapusa which is 25 KMS far from taliegao, so I request you to look behind this.
Jan 19, 2021

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    I have given my vespa scooter for 1st service at sivaji vehicles trivandrum at 9.00 hrs on 8 dec 2021 friday. My vehicle was...
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    Not getting the service in time. No response from the dealer after contacting them many times...
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    Our vehicle hande rear dome had crack and we have complained that during the 1st service itself but the service personals are postponing the replacement every time .
    Which haven't replaced yet. But it's feels so bad when such a reputed company like yours maintaining and providing such a worse service than any.
    Service personals haven
    Service personals haven
    Dec 28, 2020

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      Bought Vespa Zx125 on 25th June. On the same day while taking it home, scooty stopped thrice by its own. The mechanic came...
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      Dear team
      its very horrible service from your end, one week above i complaint for my new purchase vespa urben club from Alway motors Cochin regards painting issue. Last Saturday I visited & spoke to the showroom . I got a reply that this is not a showroom mistake from Manufacturer. Vehicle price is 1.12 lk who give the proper answer and solution for this no one attending for this, i ask to i need a letter from showroom regarding the painting is damaged unfortunately i didn't get that letter due to service manager Arun ask to me this is not showroom mistake mistake from vespa don't give the letter for this arun get this information from area service manager Mr. Sreejith . How can trust vespa I am going to court for this issue and revert back my money for this cheating i get vehicle from this month 09
      i all ready in for to bank also
      Dec 21, 2020

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        Good day.I purchased a Vespa SXL 125, white colour from Savirro motors, kovilambakkam, Chennai.I picked up the vehicle from...
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        Hello
        Two days before We went to Vespa service centre in vellore with my sister and we done service also ...service guys are flirting with my sister..that is not feedback texts ..we are facing this problem two times in service!
        They texting in many numbers, Women how will go alone ?
        Service workers
        Service workers
        Dec 6, 2020
        Complaint marked as Resolved 
        Two days before We went to Vespa service centre in vellore with my sister and we done service also ...service guys are flirting with my sister..that is not feedback texts ..we are facing this problem two times in service! They texting in many numbers, Women how will go alone ?
        Dec 07, 2020

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          Dear sir

          This is really pathetic. It's just two years and I am having lots of issues with my vehicle. On 19th...
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          This month my two wheeler serviced mayiladuthurai service center this agency cheated service only get money not clear my compliant oil not change but get money my two wheeler spoiled plz step this compliant you cannot action am prepare bill go to consumer court
          Nov 23, 2020

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            We purchased a vehicle from kings Auto showroom that's vespa . It's been a week and we still didn't receive any of the documents...
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            Yesterday while traveling the back tire of my vespa came off in a national highway.its my lucky I was in low speed .if I was...
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            I bought Vespa scooter from Hosur showroom (located in highways), the vehicle was taken to RTO and after inspection I was asked to wait 15 days for RC.. But whenever I call them they are giving me blunt answer "it will take time". Now they are telling the broker incharge of this RTO process hasn't processed my document. Now they are asking me to wait for indefinite period.
            Really frustrated, is it mistake to buy Vespa scooter ?
            Without RC, how can I ride the vehicle?
            Nov 11, 2020

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              I bought VXL 149 ELEG-ABS BSVI from YASH RAJ MOTORS on 11/09/2020 . Today on 9/11/2020 it stopped working in midway and it hasn't completed it's 2 months also .

              I request you to see to it and made it repaired as soon as possible.

              Yours faithfully
              Ambey Kumari
              Nov 09, 2020

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                Our vechile with registered number of mh14 GH 5239 was serviced at auto lounge service centre last week.
                First of all the commitment was to give the vechile back next day afternoon.
                When we went to pick the vechile it wasn't ready .
                I was told the pick up was not good so some parts need to be changed .
                So that wa done still the vechile is sti the same, so not sure what wirk was done.
                We had a complaint bthat the vechile gets off quite often on its own, this problem is not addressed.
                The head light was changed, but the setting is in correct due tonwichbthe lights do not fall o the road, instead on the top of the trees on the road.
                This is such an insane unprofessional service by vespa.
                Absolutely unacceptable.
                This is not the first time every time the vechile is give for the service, never the work is done in one shot .
                Nov 09, 2020

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                  I have requested for Battery replacement under warranty in last month in at Vespa Service Centre Auto Lounge (MIDC, Chinchwad,...
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