[Resolved] Via.com / Flightraja Travels — Flight Ticket Refund not received yet.

Abhijiths

Address:

Level 4, Block B(Magnolia), Manyata Embassy Business Park, Outer Ring Road, Nagawara, Bangalore - 560045 INDIA Phone: +91 (080) 40433000

Respected Sir/ Madam,

I am Abhijith Surendran from India. I took a flight ticket (Air India Express) through Via.com, but I could not travel on time because of the Covid-19 pandemic. The travel date I picked up was 22/ May/ 2020 and the return was 08/ July/ 2020.

On 09/ January/2021 I went to the Air India office and cancelled the ticket for a refund. I have been following this for around 49 days and I have not received any refund ye. I sent a lot of e-mail to the travel agency and they didn't reply to me.

Head Office Address- (Level 4, Block B(Magnolia), Manyata Embassy Business Park, Outer Ring Road, Nagawara, Bangalore - 56004, INDIA) Phone: +[protected], Fax: +[protected], Website: in.via.com.

I have attached my Flight tickets and ticket cancellation details & Passport copy.

My Phone Number - +[protected], +[protected]
Email- [protected]@gmail.com

+4 photos

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Aug 6, 2021

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2021

Via.com / Flightraja Travels Customer Care's response Dear Guest,

Kindly write an email, to support.[protected]@via.com