[Resolved] Via.com / Flightraja Travels — Regarding insurance refund of mrs. premlata aggarwal (pnr no. of my booking is "fmn1pnw5zhx".

skasmd

from Delhi, Delhi

Address:

New Delhi, Delhi, 110076

request to kindly look into it please. refer attached below mail communications. the pnr no. of my booking is "fmn1pnw5zhx".

thanks & regards,
sk aggarwal.
m:[protected].

from: g/aggarwal sk, smgr (en7b)
sent: thursday, june 02, 2016 12:28 pm
to: '[protected]@via.com'
cc: [protected]@gmail.com
subject: re: via - booking confirmation details fmn1pnw5zhx
importance: high
sensitivity: confidential

dear sir/madam.

good afternoon & greetings of the day!!!
this in reference to air tickets booked for my family. the pnr details are given below for your ready reference.
under this booking i have taken domestic travel insurance insurance policy for all my family members including my mother (mrs. prem lata aggarwal) who is around 79 years old, through icici lombord gic pvt. ltd. the mail communication of icici lombord is attached for your ready reference as received by me..
kindly note that as per icici lombord, they do not cover domestic travel insurance for above 60-year age person.
so, it is hereby requested to kindly refund my money on not issued policy through cheque/demand draft/pay order & send it to my residential address as per attached below details.
sanjay kumar aggarwal, flat no. d504, plot no.31, sector 6, kalka apartments, dwarka, new delhi-110075.
thanks & warm regards,
sk aggarwal.
m:[protected].

from: [protected]@via.com [mailto:[protected]@via.com]
sent: friday, may 27, 2016 6:16 pm
to: g/aggarwal sk, smgr (en7b)
subject: via - booking confirmation details fmn1pnw5zhx

dear guest,
via
thank you for booking with via.com
please use this email as a confirmation of your bookingbooking reference number fmn1pnw5zhx

airline departing (terminal) arriving (terminal) journey duration / stops
vistara delhi (t-3) cochin (kochi) 5hrs 0min. / 0 stop (s)
uk-995 aug 12, 2016 10:20:00 am aug 12, 2016 3:20:00 pm
vistara cochin (kochi) delhi (t-3) 3hrs 15mins. / 0 stop (s)
uk-824 aug 17, 2016 6:40:00 pm aug 17, 2016 9:55:00 pm

passenger name type pnr e - ticket no
mr sanjay kumar aggarwal adult 65i3t[protected]
mrs aradhana aggarwal adult 65i3t[protected]
mrs premlata aggarwal adult 65i3t[protected]
mr sudhir gupta adult 65i3t[protected]
mrs mridu aggarwal gupta adult 65i3t[protected]
miss deepansi aggarwal adult 65i3t[protected]
mr sanchit kumar aggarwal adult 65i3t[protected]
net amount paid: rs 72770.0

please refer to the attached ticket copy for detailed information.
click here to check the status of your ticket and also to print the e-ticket

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Jul 23, 2016

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2016

Via.com / Flightraja Travels Customer Care's response Dear Mr. Aggarwal, We deeply regret for the inconvenience. We have already forwarded the issue to the concerned team. They will get back to you on this at the earliest possible. Thanks, Via Care