[Resolved]  Videocon — Account not updated after recharge

Address:New Delhi, Delhi, 110034
Website:www.videocond2h.com

I have recharge with rs 300. But my account still showing end of subs date is 07-oct. And also receive email daily 'dear customer, your subscription is due for renewal, please recharge your d2h account before 07/10/2016.

I have called multiple time and talk to executive they are not able to solve this and asked for engineer visit and say you have to pay visiting charge. So my question is why customer pay visiting charge related to your service problem..
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Nov 22, 2016
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Videocon Industries Customer Care's response
Dear Customer,

Please share your Customer ID, Complaint No. or Contact number with us, so we can get in touch with you and assist you at priority.

Warm Regards,
Videocon d2h Team
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