[Resolved]  Videocon And Vijay Sales — Cancel order and get the refund or replace the fridge with different brand

Address:

Mumbai City, Maharashtra

Hi,

This is Gaurav Sunil Gupta, Have placed an order of Videocon Refrigerator at your store on 27th june 2015, Since I received defective fridge with water saturation issue at the bottom and that fridge had a crack at the bottom, videocon was not still not ready to change the fridge till i launched the complaint in VIJAY SALES . pathetic they always keep defending their fridge and denied for replacement, Now after a long time when the got it replace on 5th august 2015, they have send us refurbished fridge with cooling issue, technician keeps on visiting and sends wron report to the company stating that the fridge is functioning fine, Fridge which was send earlier did not have cooling issue at all . This is pathetic brand want to get it replaced with different brand of fridge or else want the full refund for the product, do not want to use videocon any more.

Following are the details of my order
V.No : 105-OH06-155O 1335
Code :[protected]
Registered Number : [protected]