[Resolved]  Videocon — Channel are not coming properly

Address:	New Delhi, Delhi, 110059
Website:	www.videocond2h.com

Dear Team,

I am facing signal issues from last 15 days. I registered my complaint on 26, 27, 28, 29th Sept 2016. I keep on calling every day what i get is false commitment that we are giving command but till now there is no resolveation, Nothing else. There is no one who will take responsibility to take action against it. I dont know what you are giving to regular customer who pay monthly. I really feel bad, thinking again & again why i have chosen this company who don't ever care what his customer feel about his services Even after registering several complaints, there is no engineer who take responsible and fixes the problem. On top of that when you contact the call center, most of the time it's kept on hold. Moreover, they keep on saying ''today or tomorrow''. In short, they are never punctual.

One of the worst service I never experienced. Channels are not coming properly, if I call customer care they are not ready to take the complaint without charge of 200 rs. If you are not providing proper service why you charge customer. The worrest part is some channels shows insufficient Balance/ no signal and channels are not coming in their number.

My complaint number is 88681640 I also contacted several time to Mr.Anoop Kumar and Ms. Priyanka and also personally made a complaint to them about My Television Problem. but my problem is not resolved till date and receives useless and wrong promise from your side.

Please take into consideration. Hope you will take this comment in consideration while solving my query.
Thank you very much in advance

Thanks

Navita Dhawan
[protected]
New Delhi