[Resolved] Videocon — Cheating | |||
Dear i ve brought a videocon a/c from vijay sales in mira road recently .for the installation they told me the charge rs 399/- .the technician told me that they need for drilling company charges Rs 2000/officially .i objected for the same, he then contacted the area supervisor.then told me if you do it unofficially then they will do it for Rs 1000, -for me .i had no option but tu agree with them for Rs 1000/- without bill, for copper tubing they charged me Rs 250/-per ft, and for drain tube they charged me Rs 400/-for 10 ft, i told them that i will provide them the drain pipe, they straightly refused. for external stand they charged me Rs 2500/-. total payment was Rs 5250/ the tech kept the outer machine over the stand without any nuts and bolts when i asked, they told me they will put the wire, finally they put the wire . i ve already installed 03 a/cs in my hall and two of my bed rooms, neither of the previous installationcompanies charged me any extra The attitude of the tech and the mira road east supervisor really very bad, i really had a very bad experince with videocon suggesting pls donot go for videocon products Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Oct 26, 2016 Videocon Industries Customer Care's response Dear pranakrishna, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi. Regards, Videocon Online Team Verified Support Nov 01, 2016 Videocon Industries Customer Care's response Dear pranakrishnaWe are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance. Regards, Videocon Online Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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