Videocon — Complaint against videocon engineers

Address:

Mahendragarh, Haryana

Sir I am having a Videocon DDB LED and my consumer id is :[protected]. I registered my first complaint regarding Videocon D2H on[protected] having complaint no[protected] about the picture quality on HDMI port. The engineers closed my complaint without visiting my premises or without correcting my problem. I registered another complaint for the same on[protected] Complaint no :[protected] and it was also closed by the engineers without visiting my premises or solving my problem. My problem is not solved till now.- Moreover, I also registered a complaint on[protected] Complaint No :[protected] regarding D2H connection and engineer Raman Kumar closed my complaint without consulting and visiting my premises. I again registered a complaint on[protected] Complaint No :[protected] . This complaint is also not resolved and the engineer whose name is Vicky is the main culprit. He forcefully told me that i will not resolve your complaints. and now he is saying i will visit by 11.50 pm of night at your premises. I dont know if your company is following the policy of exhausting the customers. Visiting someones home at that time is clearly the indication that you want to disturb customers and dont want to solve their issues. I will definitely point out this matter before the court. Also the visiting timings and his working timings will be noted by me. No action has been taken against that D2H engineer who is continuously playing games with me. Kindly look into the matter and inform me about the same.