| Address: | 560079 | | Website: | www.videocond2h.com |
Customer ID :[protected]
It's been 8 days since i made a request for refund because of the rude and hostile behavior of your dealer.
Everytime i call your useless customer care, i need to wait atleast 30-45 mins just to get connected and then repeat my story to each one, only to get an answer, we will get back to you within 24 hrs!
I don't know whats considered 24hrs in your system but for us 8 days is not 24 hrs.
So today i get a call back saying you need to get your refund from the dealer directly we cant help you! Like seriously!
A guy whom you guys have assigned to distribute your products and you cant get a refund from him! While i as a customer should go and fight for it, while he abuses and threatens me?
Will you be responsible if the guy does something to me? Well you sure will cuz i'm going to file a case and this is exactly what i'll be filing! Complete disregard to customer/women safety! Your service absolutely horrendous! i don't know how you guys are even surviving still! Was this information helpful? | 
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H