[Resolved]  Videocon d2h — Customer ID :[protected] TV not receiving signals -- completely blocked to watch tv

Address:Bangalore, Karnataka, 560037

I am not able to watch TV from month of june 2016 and my money is wasted. No positive response from service team to visit customer place and resolve issue.

My Details :
Rahul Rastogi
[protected]@gmail.com
Videocon Customer ID :[protected]
Videocon Account No : 14846762

Sevice replaced the reciever part with paid service on 25th June but still the product is not working. Previously atleast i was able to watch tv with screen getting cut but no the signals are completely lost.

There is no update on the extended warranty payment also done to the engineer on 25th june.
Overall money paid : Rs 200 + Rs 350 + Rs 599 = Rs 1150
200 -- service charges
350 - receiver part replacement
599 -- extended warranty for one year

I need immediate resolution to the problem and strict actions aganist the responsible service team members.

Regards,
Rahul
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rahul,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information