Videocon D2H — Disgusting service (customer executives not registering any complaint on phone in system)

Address:	400706
Website:	Videocon D2H Service

Dear sir/madam,

I am videocon d2h customer from last 2 yrs my card no. [protected] and customer id 91837142 their service is very disgusting.

According to videocon service if we refer any new connection to any person they will give recharge of rs200 in our account so i had refer a new connection at the end of march 2016 and they have not recharged till now may2016 in my account by giving sms on 566777

Again i had given complaint on 16may 2016 for recharge of rs200 they told me it will resolved on 17 may 12:54 p. M but it was not.

Again i had given complaint on 17 may 2016 they told me it will be resolve within 24-48hrs till it"s not and every time they asking me to sms on 566777

Again i had complaint on 19 may 2016 one of the customer executive told me there is no complaint regarding you in the system. Every time even if i call to their customer care executives they disconnect call or every time they say msg on this number 566777.

And most important whenever they call or we call there call will disconnect automatically so much of network issue then what the customer will do.

So, i want there should be some strict action against them so that my problem should be resolved as soon as possible and others should not face such kind of issues.

Regards
Aditi garg
[protected]