Videocon d2h Dish Tv Channel Distributor — non availability of free news channels

Address:

Ernakulam, Kerala

Respected sir,

Im a consumer of videocon d2h dish tv from june 2018. My consumer id :84654291. Last jan 23rd 2019, i renewed my plan paying rs 299.

Till 13th feb2019 morning there was no problem in viewing all channels. But in the evening suddenly all news channels which are free ie asianet news, manorama news, mathrubhumi news, janam etc were blocked. When we tried to contact there customer service, it was of no use.

After paying the subscription money also we are not able to veiw the channels. Please kindly help us in sorting out the problem

Regards
Dr. Deepthi