Videocon D2H — Excess amount demanded for relocation of d2h. | |
I am working in C.R.P.F. Consequent on my transfer from Delhi, I was removed my Videocon D2h antenna from my Delhi House on 19/08/2015 for further shifting to my home town at Kerala. I was paid a sum of Rs. 300/- while removing the antenna. As per information given by the Customer Care (Videocon) a sum of Rs. 300/- is required to be paid to the engineer of Videocon who will relocate the D2h products. Accordingly, one engineer from Videocon approached to me at my Kerala house for installing the products. Before installation, he told me that a sum of Rs. 650/- (Rs. 300/- for installing antenna and Rs. 350/- for wall mounting of D2h product). But, I refused to paid the amount. The engineer returned back without installing the antenna. Accordingly, I was contacted with Videocon customer care and told the facts. They assured to install the antenna and wall mounting of Videocon D2h Customer ID 16605285 for Rs. 300/- only vide Complaint No. 32335580 dated 26/08/2015. But, neither the antenna installed nor any call in this regard received by me so far. Please resolve the problem immediately.
Girish Kumar
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