[Resolved] Videocon d2h — For undelivering of my hd box

Vinod jain.b

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 560067
Website:	comparedth.com

I didn't receive the product videocon d2h hd box from comparedth.com which i booked on 30.08.16...they told it will b deliver and installed within 24 hours but yet didn't delivered ...i even credited Rs..1500 ...the amount of d product below details...Order Details:
Order ID: CDT[protected]
Order Date/Time:[protected]:37:24
Order Status: Pending
Payment Status: Paid
Txn.ID:
[protected]
Payment ID:
59061245

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Oct 15, 2016

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2016

Videocon Industries Customer Care's response Dear Vinod,

Kindly request you to get in touch with the comparedth.com customer care for more details. Also, you can get back to us with your customer id for installing your D2H connection.

Warm Regards,

Videocon D2H

Verified Support

Sep 14, 2016

Videocon Industries Customer Care's response Dear MAHALING SWAMI,
We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team

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Comments

MAHALING SWAMI

Ltd TV picture not clear last two month's purchased in brfore two years ago

Videocon Industries Customer Care's response, Sep 6, 2016

Dear MAHALING SWAMI,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Online Team