[Resolved]  Videocon D2H — Signal not available since 07.06.2017

Address:	621212
Website:	www.videocond2h.com

Dear sir,

I have satellite tv connection with setup box from videocon d2h.

There was no signal since 7th june 2017.

I called customer care number [protected] an i received woid[protected] vide sms.

On 10.06.2017 an engineer from mobile [protected] called me and informed that he will attend the problem in two hours time. Till the day evening he didn't turned up.

On 11.06.2017 i called the engineer again he said he will not be able to attend and will arrange someone later.

Having i lost my videocon service since last 5 days, i called again the videocon d2h customer care [protected]. A gentlemen replied that your problem vide woid[protected] has been closed and you have to lodge a new complaint. It is surprising me that how a complain can get closed without attending.

Very poor response the response received from videocon d2h representatives are very poor.

It may please be noted that i am getting several reminder calls when i recharge is not done. At the same time when complaint is lodged response is very poor.

Now i lost 5 days of viewing. Videocon d2h has to extend atleast 5 days due to the delayed service.

Look forward to hear the assistance from you.

Thanks & regards,
R. Rajendran
[protected]