[Resolved] Videocon DTH — after recharge connection was disconnected
I have dth connection with videcon and i recharged around 7.45 am to 8.00 am. Recharge amount - 235/- after recharge my tv screen seems to be blank more than 5 hours. (21/03/2020) dth service will be resumed around 2.00 pm on 21/03/2020.
I have contacted dth customer number which they have been mentioned in tv screen & sent sms also. No response from videcon
My customer id[protected]
Name - srinivasan
Recharge amount - 235/-
Recharge time - in between 7.45 am to 8.00 am
Recharge date - 21/03/2020.
Yesterday again my videcon dth connection was disconnected. (8. Pm ist)
Message displayed in tv like "in sufficient balance account & kindly recharge" i try to contact videcon customer care call center by using my register mobile number, but unable to reach them or line busy.
I have sent a mail to videcon care also. But no response from videcon call center executives and customer support team.
I have enclose my recharge transactions and sms details fro your
We can't able to know the latest events in our world due to this
Videcon dth connection disconnected issue.
So kindly solve this issue asap.
Mb number - [protected] / [protected]
Was this information helpful?
Mar 26, 2020Complaint marked as Resolved
Dear Sir. My Recharge Amount 235/- has been reversed in to my Account yesterday night. Regards. Srinivasan
Mar 25, 2020
Videocon Industries customer support has been notified about the posted complaint.