[Resolved]  Videocon — Dth tv

Address:	Mumbai City, Maharashtra, 400068
Website:	www.videcond2h.com

Date of Incident : 28.02.2016
Client no :[protected]

1.They are charging visiting fee for engineer visit, even in case of their fault, .
2.After paying cash, Rs, 175 /- to their Engineer, he did not provided any receipt of money.
3. there was telephonic conversation and i confirm their telephonic represntative on payment of services and services resume.
4. my account balance was Rs. 65 as on 28.02.2016, company disconnected my services claiming for non payment of Rs.25 for engineer visit.
5. My services was not resumed even after spontaneous payment of Rs.400 to Videocon D2H
6. services was not resumed for 3 hours and when I called their company shamelessly they inform me that my services are disconnected as i have no Rs.25 for Rs.175 bill they charge me for engineer visit . they have received only payment of Rs.150.

7. Unprofessional approach, lack of support and untrained staff are true face of this company.