[Resolved] Videocon — False information | |||||
Got a service call saying that if i recharge for 1yr dth then they will give 2000 worth coupondunia coupon, i didn't not got yet, whenever i call customer care they say complaint is taken and closed. Three time they filed complaint but not solved, and they put my call on hold for long time, but the response is same each and everytime, 5 times i rang customer care everytime they say complaint is lodged but never they give immediate solution Was this information helpful? | |||||
Oct 8, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Aug 17, 2016 edwardbenzigar's response My customer ID 73724061
Verified Support Aug 24, 2016 Videocon Industries Customer Care's response Dear Machanikhil, We have forwarded your issue to our concerned department and will get it resolved at the earliest. Warm Regards, Videocon D2H Verified Support Aug 31, 2016 Videocon Industries Customer Care's response Dear Machanikhil, Please be informed that we are trying to reach you through contact no - [protected] / [protected] but the same is coming as Ringing. We request you to share an alternate contact number with us, so we can assist you further. Warm Regards, Videocon D2H Verified Support Sep 07, 2016 Videocon Industries Customer Care's response Dear Machanikhil, Please note that, due to lack of response, we understand that your issue has been resolved. Thank you. Warm Regards, Videocon D2H | |||||
 2 Comments | |||||
Comments
Mp02018b
Reply
It is more than 5 days now, my set up is not working. nothing is done till now. worse customer care . an email was sent on august 14th to nodal officer as well. called the nodal officer office also.
Videocon Industries Customer Care's response, Aug 24, 2016
Verified Support
Dear Edward,
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H
Videocon Industries Customer Care's response, Sep 7, 2016
Verified Support
Dear edwardbenzigar,
Please note that, due to lack of response, we understand that your issue has been resolved. Thank you.
Warm Regards,
Videocon D2H
Please note that, due to lack of response, we understand that your issue has been resolved. Thank you.
Warm Regards,
Videocon D2H
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+91 73 5587 3558
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105