Videocon — I am having trouble with my videocon d2h

Address:	500044
Website:	www.videocond2h.com

Hello sir,

I am the customer videocon d2h since many years but since 20 days i am having sevior issues with d2h for that i have raised an issue about signal probel emwith d2h cc and technician attended the complaint and could resolve the problem and paid service charges for that and gave a validity of a month. After few days again i got the same problem and technician came and resolved the problem for the 2nd time and very next day the problem once again repeated and technican came and resolved. But for the fourth time in a month problem repeated once again. I checking the antena where the antena not at fixed properly by any technician it was just tied with rope as the i went to see the antena the reciver was just hanging. But yesterday on june 7th i called the cc and asked them for resolution now they raised a complaint and said the tecnician will attend today (8th june) but they did not come i called the cc once again now one cc excutives named with pavankalyan and meena saying they will charge for the technician to attend the compalint. But till yesterday they said it was free. But now they are saying it will chargeable.

I would say the problem persisted is because the antena was not physically fixed and it was just tied.In a month i rasied complaint for four times really they do not provide proper service and cc is lacking information and non technical and follow the same old steps in troubleshooting. Please kindly attend to this. Thanks