[Resolved] Videocon Industries — about videocon d2h account

[Resolved] Videocon Industries — about videocon d2h account

S samp8008 from Ottappalam, Kerala

Sir my customer id is 92773061.. Actually we upgraded from standard set top box to hd set top box on[protected]. But now our account is showing that am a multiroom customer which iam not. Please help us to cancel this multiroom option from our account.. The box number of the (Standard set top box is [protected]) we are not using this box any more but still we are being charged.. No one is helping us to resolve this issue... Please take appropriate action to resolve this issue.. Was this information helpful? No (0) Yes (0)
Jul 25, 2017 Complaint marked as Resolved Thanks for resolving the issue... Videocon Industries customer support has been notified about the posted complaint. Verified Support Jul 22, 2017 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Jul 24, 2017 Updated by samp8008 sir my customer id is 92773061.. Actually we upgraded from standard set top box to hd set top box on[protected]. But now our account is showing that am a multiroom customer which iam not. Please help us to cancel this multiroom option from our account.. The box number of the (Standard set top box is [protected]) we are not using this box any more but still we are being charged.. No one is helping us to resolve this issue... Please take appropriate action to resolve this issue..
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