[Resolved] Videocon Industries — add on deactivation issue | |||
Customer is:[protected] I asked to deactivate my addons all star sports hd and wb they said we will remove wait in line when i call to them there is no proper response from the videocon cc people after waiting 15 min in line they said we removed, but they lied to me the addons are still going on and i did not get any msg to mobile, again i called to the cc people their behaviour is rude can't speak polite to the people, they are chit chatting and laughing when i was in call this is ridiculous when a customer is in call and having a problem how you people do like this. Remove my addons all star sports hd and wb. Was this information helpful? | |||
Dec 5, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Nov 03, 2017 Videocon Industries Customer Care's response Dear Raj, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support Nov 03, 2017 Videocon Industries Customer Care's response Dear Raj, We would like to inform you that your removal request of “HD Star Sports” add on has already been scheduled for November 22, 2017 as its’ under lock in period at this moment and same will be removed automatically on scheduled date from your account. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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